The only companies that innovate are those who believe that innovation is vital for their future.

People who don't make mistakes are no bloody good to you at all.

In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.

There is practically no area of business where the difference between rhetoric and actuality is greater than in the handling of people.

People are unlikely to know that they need a product which does not exist and the basis of market research in new and innovative products is limited in this regard.

The only companies that innovate are those who believe that innovation is vital for their future.

Problems can only be solved by the people who have them. You have to try and coax them and love them into seeing ways in which they can help themselves.