It is the responsibility of leadership and management to give opportunities and put demands on people which enable them to grow as human beings in their work environment.

The trouble is that all-encompassing though information technology may be, it will always convey facts and numbers ... what it does not convey is perception, belief and motivation.

Go for civil engineering, because civil engineering is the branch of engineering which teaches you the most about managing people. Managing people is a skill which is very, very useful and applies almost regardless of what you do.

There is practically no area of business where the difference between rhetoric and actuality is greater than in the handling of people.

It horrifies me that ethics is only an optional extra at Harvard Business School.

If you are doing things the same way as two years ago, you are almost certainly doing them wrong.

Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression.