You can't talk your way out of a situation you acted you way into.

Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.

Apologies have more power than most of us realize to restore strained relationships, free us from vengeful impulses, and create possibilities for growth.

The purpose of apology is to extend ourselves in such a way that relationships become deeper, and life becomes richer and more human in the process.

You can't talk your way out of a situation you acted you way into.

Apology is the most courageous gesture we can make to ourselves.

An apology informed is good; an apology performed is better.