No apology is equal to the task set before it.

An effective apology focuses more on compassion for the victim than redemption for the offender.

Apology calls for a willingness to sacrifice on behalf of the wronged party and the inherent value of the relationship, not for what it brings to you but for what you can bring to it.

You don't have to see eye-to-eye to walk hand-in-hand. You just have to want to go in the same direction.

Apology is the most courageous gesture we can make to ourselves.

Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.

Apologies have more power than most of us realize to restore strained relationships, free us from vengeful impulses, and create possibilities for growth.