Leadership is about setting a direction. It's about creating a vision, empowering and inspiring people to want to achieve the vision, and enabling them to do so with energy and speed through an effective strategy. In its most basic sense, leadership is about mobilizing a group of people to jump into a better future.

Leaders establish the vision for the future and set the strategy for getting there.

Complacency is almost always the product of success or perceived success

The heart of change is in the emotions.

In an ever changing world, you never learn it all, even if you keep growing into your 90s.

Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.

In the final analysis, change sticks when it becomes the way we do things around here.