The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.

Leaders establish the vision for the future and set the strategy for getting there; they cause change. They motivate and inspire others to go in the right direction and they, along with everyone else, sacrifice to get there.

Great leaders motivate large groups of individuals to improve the human condition.

Leaders establish the vision for the future and set the strategy for getting there.

Because management deals mostly with the status quo and leadership deals mostly with change, in the next century we are going to have to try to become much more skilled at creating leaders.

Analytical tools have their limitations in a turbulent world. These tools work best when parameters are known, assumptions are minimal, and the future is not fuzzy.

Complacency is almost always the product of success or perceived success