Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles.

If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.

Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles.

Outsiders have the intuitive ability to continually view problems in fresh ways and to identify ineffective practices and traditions.

A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.

Great leaders motivate large groups of individuals to improve the human condition.

Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.