In terms of getting people to experiment more and take more risk, there are at least three things that immediately come to my mind. Number one, of course, is role-modeling it yourself. Number two is when people take intelligent, smart risks and yet it doesn't work out, not shooting them. And number three, being honest with yourself. If the culture you have is radically different from an experiment and take-risk culture, then you have a big change you going to have to make—and no little gimmicks are going to do it for you.

A leader needs enough understanding to fashion an intelligent strategy.

Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.

Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.

I'm impatient. Typically people think they know all about change and don't need help. Their approach tends to be more management-oriented than leadership-oriented. It's very frustrating.

Analytical tools have their limitations in a turbulent world. These tools work best when parameters are known, assumptions are minimal, and the future is not fuzzy.

Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.