In terms of getting people to experiment more and take more risk, there are at least three things that immediately come to my mind. Number one, of course, is role-modeling it yourself. Number two is when people take intelligent, smart risks and yet it doesn't work out, not shooting them. And number three, being honest with yourself. If the culture you have is radically different from an experiment and take-risk culture, then you have a big change you going to have to make—and no little gimmicks are going to do it for you.

The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.

One of the most powerful forms of information is feedback on our own actions.

The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few decades.

Outsiders have the intuitive ability to continually view problems in fresh ways and to identify ineffective practices and traditions.

Complacency is almost always the product of success or perceived success

Leaders establish the vision for the future and set the strategy for getting there; they cause change. They motivate and inspire others to go in the right direction and they, along with everyone else, sacrifice to get there.