Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
John P. KotterGreat communicators have an appreciation for positioning. They understand the people they're trying to reach and what they can and can't hear. They send their message in through an open door rather than trying to push it through a wall.
John P. KotterValued achievements connect to people at a deeper levelโand a deeper level can change behavior that is generally very difficult to change.
John P. Kotter