Leadership is different from management, but not for the reasons most people think.

Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.

If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.

Great leaders understand that historical success tends to produce stable and inwardly focused organizations, and these outfits, in turn, reinforce a feeling of contentment with the status quo.

Never underestimate the magnitude of the power of the forces that reinforce the status quo.

Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.

Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.