We learn best - and change - from hearing stories that strike a chord within us.

The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.

We learn best - and change - from hearing stories that strike a chord within us.

No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.

In an ever changing world, you never learn it all, even if you keep growing into your 90s.

People are more inclined to be drawn in if their leader has a compelling vision. Great leaders help people get in touch with their own aspirations and then will help them forge those aspirations into a personal vision.

Commercial organisations that operate responsibly have benefitted by increased revenues of 682% compared to 166% for those that don't