People are more inclined to be drawn in if their leader has a compelling vision. Great leaders help people get in touch with their own aspirations and then will help them forge those aspirations into a personal vision.

Most people don't lead their own lives - they accept their lives

Leadership is different from management, but not for the reasons most people think.

Great communicators have an appreciation for positioning. They understand the people they're trying to reach and what they can and can't hear. They send their message in through an open door rather than trying to push it through a wall.

Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.

A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.

People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.