People are more inclined to be drawn in if their leader has a compelling vision. Great leaders help people get in touch with their own aspirations and then will help them forge those aspirations into a personal vision.

Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.

Complacency is almost always the product of success or perceived success

Analytical tools have their limitations in a turbulent world. These tools work best when parameters are known, assumptions are minimal, and the future is not fuzzy.

Motivation is not a thinking word; it's a feeling word.

Leadership is about coping with change

Most people don't lead their own lives - they accept their lives