Leadership produces change. That is its primary function

The heart of change is in the emotions.

Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.

The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.

Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.

Leadership is about coping with change

Leadership produces change. That is its primary function