Valued achievements connect to people at a deeper levelโand a deeper level can change behavior that is generally very difficult to change.
John P. KotterGreat leaders understand that historical success tends to produce stable and inwardly focused organizations, and these outfits, in turn, reinforce a feeling of contentment with the status quo.
John P. KotterNo vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
John P. KotterThe rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few decades.
John P. KotterAnyone in a large organization who thinks major change is impossible should probably get out.
John P. KotterWhat's really driving the boom in coaching, is this: as we move from 30 miles an hour to 70 to 120 to 180......as we go from driving straight down the road to making right turns and left turns to abandoning cars and getting motorcycles...the whole game changes, and a lot of people are trying to keep up, learn how not to fall.
John P. Kotter