I'm impatient. Typically people think they know all about change and don't need help. Their approach tends to be more management-oriented than leadership-oriented. It's very frustrating.

Leadership is about coping with change

Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.

The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.

People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.

In an ever changing world, you never learn it all, even if you keep growing into your 90s.

We learn best - and change - from hearing stories that strike a chord within us.