Tradition is a very powerful force.

One of the most powerful forms of information is feedback on our own actions.

Many years ago, I think I got my first insight on how an incredibly diverse team can work together and do astonishing things, and not just misunderstand each other and fight.

Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.

We learn best - and change - from hearing stories that strike a chord within us.

Leadership is about coping with change

Great communicators have an appreciation for positioning. They understand the people they're trying to reach and what they can and can't hear. They send their message in through an open door rather than trying to push it through a wall.