In the final analysis, change sticks when it becomes the way we do things around here.

Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles.

One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.

Over the years I have become convinced that we learn best - and change - from hearing stories that strike a chord within us ... Those in leadership positions who fail to grasp or use the power of stories risk failure for their companies and for themselves.

What's really driving the boom in coaching, is this: as we move from 30 miles an hour to 70 to 120 to 180......as we go from driving straight down the road to making right turns and left turns to abandoning cars and getting motorcycles...the whole game changes, and a lot of people are trying to keep up, learn how not to fall.

We know that leadership is very much related to change. As the pace of change accelerates, there is naturally a greater need for effective leadership.

Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.