If you can design the physical space, the social space, and the information space together to enhance collaborative learning, then that whole milieu turns into a learning technology.

It's never enough to just tell people about some new insight. Rather, you have to get them to experience it a way that evokes its power and possibility. Instead of pouring knowledge into people's heads, you need to help them grind anew set of eyeglasses so they can see the world in a new way.

The job of leadership today is not just to make money, it's to make meaning.

For me, the concept of design is more than object-oriented; it encompasses the design of processes, systems and institutions as well. Increasingly, we need to think about designing the types of institutions we need to get things done in this rapidly accelerating world.

The most important invention that will come out of the corporate research lab in the future will be the corporation itself.

The need for innovation – the lifeblood of business – is widely recognized, and imagination and play are key ingredients for making it happen.

The harder you fight to hold on to specific assumptions, the more likely there's gold in letting go of them.