When our tools are broken, we feel broken. And when somebody fixes one, we feel a tiny bit more whole.

Design is a word that's come to mean so much that it's also a word that has come to mean nothing.

The word design is everything and nothing. The design and the product itself are inseparable.

My father was a very good craftsman. He made furniture, he made silverware and he had an incredible gift in terms of how you can make something yourself.

In our quest to quickly make three-dimensional objects, we can miss out on the experience of making something that helps give us our first understandings of form and material, of the way a material behaves--'I press too hard here, and it breaks here' and so on. Some of the digital rendering tools are impressive, but it's important that people still really try and figure out a way of gaining direct experience with the materials.

When something exceeds your ability to understand how it works, it sort of becomes magical.

We're very genuinely designing the best products that we can for people.