I think subconsciously people are remarkably discerning. I think that they can sense care.

The computer industry is creatively bankrupt.

My father was a very good craftsman. He made furniture, he made silverware and he had an incredible gift in terms of how you can make something yourself.

The best ideas start as conversations.

Making the solution seem so completely inevitable and obvious, so uncontrived and natural - it's so hard!

The design process is about designing and prototyping and making. When you separate those, I think the final result suffers.

I left London in 1992, but I'm there 3-4 times a year, and love visiting.