A beautiful product that doesn't work very well is ugly.
Making the solution seem so completely inevitable and obvious, so uncontrived and natural - it's so hard!
To do something innovative means that you reject reason.
Simplification is one of the most difficult things to do.
If something is going to be better, it is new, and if it's new you are confronting problems and challenges you don't have references for.
We are really pleased with our revenues but our goal isn't to make money. It sounds a little flippant, but it's the truth. Our goal and what makes us excited is to make great products. If we are successful people will like them and if we are operationally competent, we will make money.