There's a difference between interest and commitment. When you're interested in doing something, you do it only when it's convenient. When you're committed to something, you accept no excuses - only results.

Business is like tennis. Those who serve well win.

Real communication happens when people feel safe.

Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.

The key to successful leadership today is influence, not authority.

Catching people doing things right is a powerful management concept.

We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.