Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfills. While products come and go, basic needs and customer groups stay around, i.e., the need for communication, the need for transportation, etc. What market need do you supply?

Empowerment is all about letting go so that others can get going.

Positive thinkers get positive results because they are not afraid of problems.

Anything worth doing does not have to be done perfectly - at first.

Whether you like it or not, you will leave a leadership legacy.

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

Servant-leader ship is all about making the goals clear and then rolling your sleeves up and doing whatever it takes to help people win. In that situation, they don't work for you, you work for them.