The best minute you spend is the one you invest in people

Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.

Positive thinkers get positive results because they are not afraid of problems.

Your game is only as good as your practice.

As a manager the important thing is not what happens when you are there, but what happens when you are not there

A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.

Humility does not mean you think less of yourself. It means you think of yourself less.