Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.

None of us is as smart as all of us.

Your mind and a computer have one thing in common: neither of them know the difference between the truth... and what you tell it.

The key to successful leadership today is influence, not authority.

I absolutely believe in the power of tithing and giving back. My own experience about all the blessings I've had in my life is that the more I give away, the more that comes back. That is the way life works, and that is the way energy works.

All good performance starts with clear goals.

Things not worth doing are not worth doing well.