Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.

Your mind and a computer have one thing in common: neither of them know the difference between the truth... and what you tell it.

Honesty is telling the truth to ourselves and others. Integrity is living that truth.

The best minute you spend is the one you invest in people

A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.

Life is special when you reach out beyond yourself to be a true servant leader for others.

The best way to develop responsibility in people is to give them responsibility.