Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.

Catch someone doing something right.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

Vision is knowing who you are, where you're going, and what will guide your journey.

Feedback is the breakfast of champions.

Effective team leaders adjust their style to provide what the group can't provide for itself.

If you don't seek perfection, you can never reach excellence.