When you're committed to something, you accept no excuses, only results.

Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

Take yourself seriously but take yourself lightly.

Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.

Honesty is telling the truth to ourselves and others. Integrity is living that truth.

Do your best to succeed and push the limits without violating them.