If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
Ken BlanchardVision comes alive when everyone sees where his or her contribution makes a difference.
Ken BlanchardFor a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
Ken BlanchardAs a servant leader the way you serve the vision is by developing people so that they can work on that vision even when you're not around. The ultimate sin of an effective servant leader is what happens when you are not there. That was the power of Jesus' leadership-the leaders He trained went on to change the world when He was no longer with them in bodily form.
Ken Blanchard