Catch someone doing something right.
If you don't toot your own horn, someone else will use it as a spittoon.
Don't quack like a duck, soar like an eagle.
People who feel good about themselves produce good results.
Customer service is not a department, it's everyone's job.
Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.