The key to successful leadership today is influence, not authority.
Empowerment is all about letting go so that others can get going.
The best way to develop responsibility in people is to give them responsibility.
Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
Successful organizations have one common central focus: Customers.
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.