Don't quack like a duck, soar like an eagle.

Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.

I cannot say Who Art in Heaven-If all my interests and pursuits are in earthly things.

Your role as a leader is even more important than you might imagine. You have the power to help people become winners.

Take yourself seriously but take yourself lightly.

Whether you like it or not, you will leave a leadership legacy.

Anything worth doing does not have to be done perfectly - at first.