People who feel good about themselves produce good results.

Everyday do something in relation to everything that's important to you.

Your role as a leader is even more important than you might imagine. You have the power to help people become winners.

Customer service should not be a department, customer service is everyone's job.

Start your day with good intentions and set yourself up for a good attitude. It's not what happens to you that matters but how you respond.

If you want to know why your people are not performing well, step up to the mirror and take a peek.

Empowerment is all about letting go so that others can get going.