Purpose can never be about achievement; it is much bigger.

Perpetual prosperity comes to those who help others.

It's really hard to be a servant leader because we come into this world as a baby in a self-survival mode. Life is a journey toward service.

I cannot say Who Art in Heaven-If all my interests and pursuits are in earthly things.

Customer service should not be a department, customer service is everyone's job.

Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.

We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.