We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.

Effective team leaders adjust their style to provide what the group can't provide for itself.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

Trying is just a noisy way of not doing something.

Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.

If you want to know why your people are not performing well, step up to the mirror and take a peek.

If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.