The quality of a leader is reflected in the standards they set for themselves." Ray Kroc "If some of today's leaders don't relearn the value of a smile, they'll be unable to fire up others' ability to find real enjoyment in their work.

Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.

Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.

Before something can become a habit it must first be practiced as a discipline.

Business is like tennis. Those who serve well win.

Leadership is anytime you seek to influence the thinking, behavior, or development of others.

Do your best to succeed and push the limits without violating them.