Business is like tennis. Those who serve well win.
Life is special when you reach out beyond yourself to be a true servant leader for others.
Knowing where you are going is the first step to getting there.
Customer service should not be a department, customer service is everyone's job.
If you don't seek perfection, you can never reach excellence.
A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.