All good performance starts with clear goals.

The best minute you spend is the one you invest in people

Servant-leader ship is all about making the goals clear and then rolling your sleeves up and doing whatever it takes to help people win. In that situation, they don't work for you, you work for them.

Your mind and a computer have one thing in common: neither of them know the difference between the truth... and what you tell it.

The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.

Catch people in the act of doing something right.

It's really hard to be a servant leader because we come into this world as a baby in a self-survival mode. Life is a journey toward service.