The key to successful leadership today is influence, not authority.
Leadership is not something you do to people. It's something you do with people.
Your mind and a computer have one thing in common: neither of them know the difference between the truth... and what you tell it.
Things not worth doing are not worth doing well.
Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.
Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.