Purpose has to do with one's calling - deciding what business you are in as a person.

People who feel good about themselves produce good results.

Feedback is the breakfast of champions.

If you want to know why your people are not performing well, step up to the mirror and take a peek.

If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.

Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.

The quality of a leader is reflected in the standards they set for themselves." Ray Kroc "If some of today's leaders don't relearn the value of a smile, they'll be unable to fire up others' ability to find real enjoyment in their work.