Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.

If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.

You have the power to help people become winners.

Vision comes alive when everyone sees where his or her contribution makes a difference.

Whether you like it or not, you will leave a leadership legacy.

I never use notes, they interfere with me.

Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.