A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
Ken BlanchardThe quality of a leader is reflected in the standards they set for themselves." Ray Kroc "If some of today's leaders don't relearn the value of a smile, they'll be unable to fire up others' ability to find real enjoyment in their work.
Ken BlanchardAs a manager the important thing is not what happens when you are there, but what happens when you are not there
Ken Blanchard