Successful organizations have one common central focus: Customers.
Leadership is anytime you seek to influence the thinking, behavior, or development of others.
Take yourself seriously but take yourself lightly.
Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
Help People Reach Their Full Potential Catch Them Doing Something Right
The greatest leaders mobilize others by coalescing people around a shared vision.