As a servant leader the way you serve the vision is by developing people so that they can work on that vision even when you're not around. The ultimate sin of an effective servant leader is what happens when you are not there. That was the power of Jesus' leadership-the leaders He trained went on to change the world when He was no longer with them in bodily form.

In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.

Real communication happens when people feel safe.

The key to successful leadership today is influence, not authority.

Successful organizations have one common central focus: Customers.

We are not just our behavior. We are the person managing our behavior.

All leaders are permanent learners.