If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.

Humility does not mean you think less of yourself. It means you think of yourself less.

If you want to know why your people are not performing well, step up to the mirror and take a peek.

People with humility don't think less of themselves, they just think of themselves less.

Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.

The quality of a leader is reflected in the standards they set for themselves." Ray Kroc "If some of today's leaders don't relearn the value of a smile, they'll be unable to fire up others' ability to find real enjoyment in their work.

A problem only exists if there is a difference between what is actually happening and what you desire to be happening.