Successful organizations have one common central focus: Customers.
Catch people in the act of doing something right.
Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
If you don't seek perfection, you can never reach excellence.
Start your day with good intentions and set yourself up for a good attitude. It's not what happens to you that matters but how you respond.
Purpose can never be about achievement; it is much bigger.