I want to become a student. I want to read Chinese history and go on a dig.

Watch the turtle. He only moves forward by sticking his neck out.

We built this company from the customer back, not from the company out.

I think that my leadership style is to get people to fear staying in place, to fear not changing.

No institution will go through fundamental change unless it believes it is in deep trouble and needs to do something different to survive.

You can never be comfortable with your success, you've got to be paranoid you're going to lose it.

If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.