It is not about bits, bytes and protocols, but profits, losses and margins.

For the first month, I listened, and I tried very hard not to draw conclusions

This really is a merger of equals. I wouldn't have come back to work for anything less than this fantastic opportunity. This lets me combine my two great loves - technology and biscuits.

Watch the turtle. He only moves forward by sticking his neck out.

I look for people who work to solve problems and help colleagues, I sack politicians.

The rewards system is a powerful driver of behavior and therefore culture.

The next thing is: we can make IBM even better. We brought IBM back but we're gunning for leadership.