In the end an organization is nothing more than the collective capacity of its people to create value.

Never confuse activity with results.

I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov.

The next thing is: we can make IBM even better. We brought IBM back but we're gunning for leadership.

No institution will go through fundamental change unless it believes it is in deep trouble and needs to do something different to survive.

This really is a merger of equals. I wouldn't have come back to work for anything less than this fantastic opportunity. This lets me combine my two great loves - technology and biscuits.

Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization's makeup and success - along with vision, strategy, marketing, financials, and the like... I came to see, in my time at IBM, that culture isn't just one aspect of the game, it is the game. In the end, an organization is nothing more than the collective capacity of its people to create value.