I look for people who work to solve problems and help colleagues, I sack politicians.

If CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars. My salary was the same for 10 years. It was all performance-based.

Everything starts with the customer.

Computers are magnificent tools for the realization of our dreams, but no machine can replace the human spark of spirit, compassion, love, and understanding.

The thing I have learned at IBM is that culture is everything.

I look for people who work to solve problems and help colleagues, I sack politicians.

We built this company from the customer back, not from the company out.