Vision is easy. It's so easy to just point to the bleachers and say I'm going to hit one over there. What's hard is saying, OK, how do I do that? What are the specific programs, what are the commitments, what are the resources, what are the processes we need in play to go implement the vision, turn it into a working model that people follow every day in the enterprise. That's hard work.

For the first month, I listened, and I tried very hard not to draw conclusions

I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov.

You don't get points for predicting rain. You get points for building arks.

The thing I have learned at IBM is that culture is everything.

Technology has limitations on what it can accomplish. You do not.

Watch the turtle. He only moves forward by sticking his neck out.