Computers are magnificent tools for the realization of our dreams, but no machine can replace the human spark of spirit, compassion, love, and understanding.

You don't get points for predicting rain. You get points for building arks.

You can never be comfortable with your success, you've got to be paranoid you're going to lose it.

If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?

The next thing is: we can make IBM even better. We brought IBM back but we're gunning for leadership.

IBM needed - an enormous sense of urgency.

For the first month, I listened, and I tried very hard not to draw conclusions